Ordering information

PDF patterns

A download link for PDF patterns will be emailed to your paypal address after you submit payment. We regret that we cannot change the email address used for the download. You can download each pattern X times before the link expires. If you encounter any problems with the download process, please do not hesitate to contact us for assistance.

Since our patterns are compressed to make downloading them faster and more efficient, you will need to unpackage the purchased .zip file on a laptop or desktop computer before you will be able to view them on a smartphone or tablet.

Please visit the page about how to print and use our PDF sewing patterns for more information. Please also view the FAQ if you run into printing issues, or contact us with your questions and concerns.

Printed Sewing Patterns and Hot-Iron Transfer Embroidery Patterns

Our printed sewing patterns come with a saddle-stitched instruction booklet printed on recycled paper and pattern sheets printed on recycled tissue paper, packaged in your choice of a translucent vellum envelope or clear zip bag.

Our hot-iron transfer embroidery patterns are printed on an 18×12 sheet of recycled newsprint with heat-transfer ink, and come with a folded instructions sheet with stitching suggestions and stitch dictionary, packaged in a translucent vellum envelope.

Shipping

We ship most orders via USPS First-Class Mail, with larger orders shipping via USPS Priority Mail. Orders ship out within 3 business days unless otherwise noted.

International Orders

Buyers are responsible for paying all import duties, fees and taxes associated with international orders imposed by their local governments. As a US-based company, we unfortunately have no control over these fees. We unfortunately also have no control over shipping times though orders usually arrive within a few weeks to most destinations.

Payment

We accept payment by major credit cards and via paypal.

Returns

Due to the nature of our products, we cannot accept returns or issue refunds except in case of our error.

Wholesale

We welcome wholesale inquiries from both brick-and-mortar and online retailers. Please view our wholesale terms for printed patterns here, or contact us at wholesale@kate-and-rose.com for more information. To apply for a wholesale account, please fill out the form on the wholesale application page.

Questions about our patterns

Please do not hesitate to contact us with questions or comments about our patterns! We are happy to assist with problems you might run into and will do our best to respond to your query in a timely manner.